SHIPPING & DELIVERY

Shipping & Delivery

CARBONHAUS's delivery times and dates are merely estimates and not contractual obligations. Please double-check the shipping details online or contact us if you have any questions.

Due to logistical challenges, customers in regional areas may suffer minor delays in receiving their orders.

CARBONHAUS is not responsible for any loss or damage caused by the courier company.

Product Dispatch

All of our items are either in stock or custom-made to order.

If your product is in stock, you can expect it to be shipped out within 48-72 hours of placing your purchase.

If your product is made-to-order, you will get an email asking you to confirm your decision to place the purchase. Product dispatch from the warehouse might take anywhere from 6-8 weeks, depending on our manufacturing and shipment schedule.

In this case, we'll keep you updated on the progress of your goods and make sure it's sent to you as soon as it arrives at the warehouse.